Consistency improves collections
Late invoices are easier to manage when every account has a visible status and next action. Tockly helps you follow an agreed sequence while keeping room for personal judgment when a customer responds.
A practical escalation path
Begin with ordinary payment reminders, record replies and promises, then move to firmer correspondence only where appropriate.
- Friendly and overdue reminders
- SMS and phone workflow options
- Payment-promise and query records
- Letters of demand
- Recovery handover summaries
Clear records for your team
A shared activity history reduces duplicated calls and conflicting messages. It also provides a useful record if an overdue account later needs management review or external recovery assistance.
Start following up with Tockly
Create a free Starter account and bring your first invoices into one organised workspace.
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